Our Infrastructure & Regional Expertise.

We have extensive infrastructure in all central functions required to operate a scale restaurant business successfully. There is a clear opportunity to leverage these established capabilities to facilitate the management of a large portfolio of restaurants with the ability to ramp up growth quickly.

Business Development

  • Acquisitions
  • Estates
  • Maintenance
  • Design & Construction

Marketing & Comms

  • Insights & Concept Change
  • Sales & 3rd Parties
  • Menu & Campaigns
  • Digital - CRM & Social
  • Local Store Marketing
  • Public Relations

Menu Development

  • Menu Innovation
  • Nutritional Agenda
  • Quality/Cost Improvement


  • Management Accounts
  • Accounts Payable
  • Cashiers
  • Payroll
  • Planning
  • Legal

Market Leading Capabilities

Operational Systems

  • Operational Excellence
  • Food Safety/Q&A
  • Guest Services
  • Kitchen Optimisation
  • Profit Protection

People Development

  • Education Programmes
  • Learning & Development
  • Culture & HeartStyles
  • Operational HR
  • Central HR
  • Office Services

Supply Chain Management

  • Sustainability
  • Procurement
  • Supplier Agreements
  • Distribution

Technology & IT

  • Restaurant Systems
  • Infrastructure & Service
  • Service Delivery

Experts across Great Britain.

We have regional expertise outside London that has been built over the last 40 years – this can be leveraged immediately. We currently operate the Pizza Hut Restaurant franchise across the UK in circa. 170 locations & have recently launched itsu’s first Dine In Franchise operation in Reading Gate.

Regional Insights.

Extensive consumer insights in every major city, town, high street, shopping centre and retail/leisure parks – demographics, trends, tastes, behaviour allowing us to develop regional menus and build an active customer database of circa one million (post GDPR). We have the ability and data to develop a detailed understanding of where specific restaurant concepts are likely to work well and where they may not.

People Capability.

People capability and operational “know how”– with a network of Regional, Area & Restaurant Managers. We have circa. 5,000 team members, providing a large pipeline of talent that can be used to expand quickly and capably. We can offer stability to concepts looking to grow quickly with our access to great people and systems.

Continuous Improvement.

We have designed operating methodologies and platforms that have delivered step change results and have then been scaled nationally and then internationally - including Success Routines, Running Great Shifts, Heart with Smart, and Continuous Improvement (6 Sigma). We can bring these experiences to play in embedding and potentially improving franchisors’ operating models..

Clear Communications.

The Marketing function provides expert multi-channel digital services, national campaigns and local Hut marketing. The team works cross functionally to convert consumer insights into products. We have the capability professionally to execute franchisors’ menu and marketing campaigns.


Procurement team experienced in both global contracts and local supply chains. Passionate about our Corporate Social Responsibility and in partnership with our suppliers achieving net carbon neutrality.

Business Development.

UK leading franchisee with established, mature estate across the UK, working with multiple brand partners to enable growth.